Ownership Responsibilities

Content Guideline Owner

These guidelines are owned and maintained by the Customer Relationship Management and Digital Experience team in UITS and will be reviewed bi-yearly in November and March for accuracy, relevance and retraining. It is the responsibility of this team to:

• Ensure that these guidelines are kept up to date and are disseminated to UMPO staff on a yearly basis in January through communication or training channels.
• To ensure that Content System Owners are informed of these guidelines and providing the necessary structures to ensure compliance with the guidelines as best as possible.

Content System Owners

Each supported content system mentioned in these guidelines has been designated a system owner.  Content System Owners are responsible for:

• Establishing and maintaining support structures around their content system to ensure UMPO staff have the tools needed to work within these guidelines.  Support structures could include but are not limited to templates, training, how to documentation, internal content structures, review schedules, etc.  
• Supporting staff training and onboarding in relation to their content system resources.
• Ensuring that content owners are adhering to the standards and best practices set for each system.

Content Owners

The organizational content to which these guidelines apply include policies, processes, support aids, and technologies that require continual maintenance.  Content owners will be designated depending on the content type and are responsible for:

• Ensuring compliance with the content framework through regular audits and reviews.
• Enforcing content standards and driving timely creation and revision of content.